Store information

This policy explains the return method, eligibility rules, costs, exchange process, and refund timeline for Qelvora Tech orders.

Effective date: November 12, 2026

All sales through qelvoratech.com are made by QELVORA ELECTRONICS LLC, operating under the Qelvora Tech store name.

Fourteen Business Day Request Period

A customer may ask to return an item during the 14-business-day period following confirmed delivery. The carrier's delivered scan is used as the delivery date. Saturdays, Sundays, and United States federal holidays are not counted as business days.

Returns for Any Permitted Reason

The return option applies to eligible products that are unwanted, no longer needed, unsuitable, damaged, defective, incomplete, or incorrect. A customer does not lose the return option merely because the product is not defective, provided the eligibility requirements below are met.

Condition of Returned Merchandise

• The item must be returned in substantially the condition received, allowing for reasonable examination.
• All included parts, accessories, manuals, cables, labels, and packaging should be returned when available.
• The item must not show damage caused by misuse, unauthorized alteration, neglect, or improper installation after delivery.
• The customer must provide an order number or other information that allows the purchase to be located.

Any product-specific exception that is legally permitted will be disclosed clearly on the relevant product page before checkout. Mandatory rights for defective or misdescribed products remain unaffected.

Requesting Authorization

Email customer service before sending merchandise. Include the order number, the item being returned, and a brief reason. For damaged, defective, incomplete, or incorrect items, include clear photographs when reasonably possible.

Return support email: support@qelvoratech.com

Return support telephone: +1 321 720 7606

After approval, we send written return instructions and a prepaid shipping label. Merchandise should not be mailed before authorization because an unauthorized package may not be identifiable or may be routed incorrectly.

Return Destination

The shipping origin and return destination are the company's registered business address shown below. Customers must still contact us first so that we can issue the prepaid label and record the return.

56 Wet Drive

Jenkins, KY 41537

United States

Fees Paid by Qelvora Tech

QELVORA ELECTRONICS LLC pays the reasonable shipping costs for every approved return or exchange. We do not charge an approved-return fee, restocking fee, inspection fee, or exchange shipping fee. The prepaid label must be used unless customer service approves another method in writing.

Damaged Defective Incomplete or Incorrect Orders

Notify us promptly after discovery. We will review the order and, as appropriate, arrange a replacement, an exchange, or a refund without additional charge. Keep the product and packaging until we confirm whether return shipment is required.

Exchange Procedure

Request an exchange within the same 14-business-day period. If the requested replacement is available, we provide the return label and send the approved replacement without an exchange shipping charge. If it is unavailable, we offer a refund rather than an undisclosed substitute.

Refund Review and Issuance

We review the returned merchandise after it arrives at our return location. An approved refund is issued to the original payment method within 3 business days after receipt of the returned goods. The prepaid label cost and standard outbound shipping are not deducted.

A bank, card issuer, or payment service may need additional time to post the credit. That financial-institution posting period begins after our refund is issued and is not part of our 3-business-day processing period.

Cancellations Before Shipment

Contact us immediately to request a cancellation or address change. We will attempt to stop fulfillment before carrier acceptance, but cannot promise a change after dispatch. A cancelled, unshipped order is refunded in full. A shipped order is handled under this return process.

Contact Hours

Customer service is available Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time. Messages received outside those hours are taken up on the next business day.

These terms govern use of qelvoratech.com, customer accounts, store content, and online-store features.

Effective date: November 12, 2026

Operator and Meaning of Store References

qelvoratech.com is operated by QELVORA ELECTRONICS LLC, Kentucky organization number 1655080. In these terms, “Qelvora Tech,” “we,” “our,” and “us” refer to QELVORA ELECTRONICS LLC acting through its online retail brand.

Agreement to the Terms

By browsing the website, opening an account, submitting information, or placing an order, you agree to these Terms of Service and the policies linked from the store. If you do not agree, you should stop using the website.

Permitted Users

You must be legally able to enter a purchase contract in your place of residence. A minor may use the store only with the involvement and permission of a parent or legal guardian. Information submitted to the store must be accurate and current.

Acceptable Website Use

The website may not be used to:

• Commit fraud, impersonate another person, submit unauthorized payment information, or provide a false delivery address.
• Interfere with security, availability, checkout, accounts, or other technical operation of the store.
• Upload malicious code, attempt unauthorized access, or collect protected information by automated means.
• Infringe intellectual property, privacy, publicity, or other legal rights.
• Misrepresent an affiliation with Qelvora Tech or QELVORA ELECTRONICS LLC.

Catalog Accuracy

We aim to provide accurate product titles, specifications, compatibility information, measurements, materials, photographs, prices, stock status, and delivery information. Display settings and photography may create reasonable color differences. If a material listing error affects an order, we will explain the error and offer a lawful correction, cancellation, replacement, or refund.

Orders

An automated confirmation means that the order request reached the store. It is not a guarantee of acceptance or stock. We may refuse or cancel an order for legitimate reasons such as payment failure, unavailable inventory, an obvious listing error, suspected fraud, restricted delivery, or unlawful activity. Captured payment for a cancelled item will be refunded.

Prices Payments and Taxes

Prices are shown in United States dollars unless the store states otherwise. Available payment methods appear at checkout and may be processed by Shopify or another authorized provider. Applicable sales tax is calculated according to the delivery address and legal requirements. No fee is added unless it is displayed before the customer confirms payment.

Accounts and Credentials

If account access is offered, the account holder is responsible for keeping credentials confidential and notifying us of suspected unauthorized access. We may temporarily restrict access when reasonably necessary to protect the customer, transactions, or store security.

Third Party Infrastructure

The store uses third-party providers for hosting, checkout, payments, fraud prevention, communications, analytics, and delivery. Those providers may apply their own terms when customers interact directly with their services. A link does not make us responsible for unrelated third-party content.

Store Content and Intellectual Property

The store layout, original copy, graphics, product photography, logos, and other protected material belong to QELVORA ELECTRONICS LLC or its licensors. Customers receive no ownership interest by using the site or buying a product. Lawful personal use is allowed; unauthorized commercial copying is not.

Reviews and Submitted Content

A person who submits a review, image, question, or other content confirms that it is lawful, accurate, and not infringing. Subject to privacy law, the submitter gives us a non-exclusive, royalty-free license to display and use that content for store operation, customer support, and promotion. We may remove deceptive, unlawful, abusive, or irrelevant material.

Service Availability

We may maintain, update, suspend, or discontinue a website feature. We do not promise uninterrupted access, but we will not use a technical change to avoid obligations relating to an accepted order.

Liability Boundaries

To the maximum extent permitted by law, the company is not responsible for indirect, incidental, special, punitive, or consequential loss arising solely from website use. Nothing here excludes liability, warranties, remedies, or consumer rights that cannot lawfully be excluded or limited.

Customer Responsibility

To the extent permitted by law, a user is responsible for losses and reasonable costs caused by that user's unlawful conduct, material breach of these terms, or infringement of another person's rights.

Kentucky Law and Consumer Protections

These terms are governed by Kentucky law and applicable United States federal law. A consumer does not lose mandatory protections available under the law of the consumer's state.

Updates and Severability

We may revise these terms when operations, technology, or law changes. The effective date will be updated. If one provision cannot be enforced, the remaining terms continue to apply to the extent legally permitted.

Service Contact

Email: support@qelvoratech.com

Telephone: +1 321 720 7606

Qelvora Tech provides free standard delivery within the contiguous United States with an estimated total delivery period of 3 to 5 business days.

Effective date: November 12, 2026

Delivery Territory

Orders are accepted only for physical addresses in the contiguous United States. At this time, we do not deliver to Alaska, Hawaii, Puerto Rico, other United States territories, APO or FPO addresses, or countries outside the United States.

Standard Shipping Price

Standard shipping is free for every order in the stated service area. No minimum purchase is required. If an optional expedited method is ever offered, its price and estimate will be shown before payment and will not replace the free standard option unless clearly stated.

Business Days and Daily Cutoff

Business days are Monday through Friday, excluding United States federal holidays. The daily order cutoff is 6:00 p.m. Eastern Time. Orders placed after the cutoff or outside a business day begin processing on the next business day.

Processing and Carrier Time

Order handling normally takes 0 to 1 business day. Carrier movement normally takes 2 to 4 business days after dispatch. Together, the expected total delivery period is 3 to 5 business days from the processing date that applies to the order.

Where Orders Ship From

The stated shipping origin is the registered business address of QELVORA ELECTRONICS LLC: 56 Wet Drive, Jenkins, KY 41537, United States. The same registered address is used for authorized returns.

Confirmation and Tracking

An order-receipt email is sent after checkout. A separate dispatch notice is sent when tracking becomes available. Carrier tracking may take up to 24 hours after dispatch to show its first scan.

Delivery Estimates

The 3-to-5-business-day period is an estimate based on normal processing and carrier performance. Weather, carrier network interruptions, building access, address errors, emergencies, or other events outside reasonable control can cause delay. We will not intentionally advertise a faster delivery period that our normal service cannot support.

Delay Options

If we learn that an order cannot ship within the promised period, we will communicate a revised date or explain that a firm revised date is not yet available. The customer may accept the delay or cancel the affected unshipped merchandise for a full refund. If fulfillment becomes impossible, we cancel and refund the unshipped item.

Address Changes and Delivery Access

Customers should verify the address before payment and contact us immediately about a correction. We will try to update an order that has not shipped, but cannot guarantee rerouting after carrier acceptance. The customer should provide any lawful access details needed for delivery.

Split Shipments

A single order may be sent in multiple packages. Each package may have a separate tracking number. Split shipment does not create an additional standard shipping charge.

Missing or Stalled Shipments

If tracking stops updating for an unusual period or the delivery estimate passes, contact us with the order and tracking numbers. If tracking says delivered, first check the delivery area, household members, building staff, neighbors where appropriate, and carrier notices. We will review the record and open a carrier inquiry when needed.

Damage in Transit

Keep the product, box, and packing materials and contact us promptly with photographs. Depending on the circumstances and availability, we arrange a replacement, exchange, or refund at no extra cost.

Shipping Questions

Email: support@qelvoratech.com

Telephone: +1 321 720 7606

Hours: Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time

Requests received after business hours are addressed on the next business day.

This policy describes how QELVORA ELECTRONICS LLC handles personal information through the Qelvora Tech store.

Effective date: November 12, 2026

Responsible Business

QELVORA ELECTRONICS LLC, operating qelvoratech.com under the Qelvora Tech name, is responsible for the store practices described here. Shopify, payment providers, carriers, and other providers may also process information under their own notices when providing their services.

Information Provided by Customers

• Name, email address, telephone number, billing address, delivery address, and account details.
• Products ordered or viewed, order value, transaction status, returns, exchanges, refunds, and support history.
• Questions, reviews, photographs, return explanations, survey responses, and other communications.
• Payment status and limited payment details supplied by the payment processor. Full payment-card credentials are generally handled by the processor rather than stored by us.

Information Collected Through the Store

• IP address, browser, device, operating system, network information, and approximate location derived from the IP address.
• Pages viewed, links selected, searches, cart activity, checkout events, referring source, session timing, and error information.
• Cookie, pixel, local-storage, and similar identifiers used for store operation, security, preferences, analytics, and permitted advertising.
• Fraud-prevention and security signals used to protect accounts, payments, and transactions.

Sources of Information

We obtain information directly from customers, automatically from store interactions, and from service providers involved in checkout, payment, fraud prevention, delivery, analytics, communications, and advertising.

Purposes of Processing

• Operate the website, maintain carts and accounts, authorize payments, fulfill orders, and provide tracking.
• Answer product questions and handle delivery issues, returns, exchanges, refunds, complaints, and privacy requests.
• Protect customers and the store, detect misuse and fraud, enforce terms, and maintain transaction security.
• Measure performance, diagnose errors, improve navigation, and understand customer use of the store.
• Send marketing where allowed and record unsubscribe, cookie, and privacy choices.
• Meet tax, accounting, recordkeeping, regulatory, legal-claim, and other lawful obligations.

Categories of Recipients

Information may be disclosed as reasonably necessary to:

• Shopify and other commerce-hosting or checkout providers.
• Payment processors, banks, fraud-prevention providers, and transaction-security services.
• Carriers, fulfillment partners, and return-service providers.
• Customer-service, email, technology, analytics, security, professional, and recordkeeping providers.
• Advertising or measurement partners where law and customer choices permit.
• Courts, regulators, government bodies, law enforcement, or other parties when disclosure is legally required or permitted.
• A buyer, successor, lender, adviser, or transaction participant involved in a merger, financing, sale, or reorganization, subject to appropriate protections.

Sale Sharing and Targeted Advertising

We do not sell personal information for cash. Certain advertising-related disclosures may be considered a sale, sharing, or targeted advertising under some state laws. Where those laws apply, customers may opt out through available cookie controls, a recognized Global Privacy Control signal, or a privacy request.

Legal Bases and Consent

We process information as needed to perform a purchase contract, comply with law, protect legitimate business and security interests, and obtain consent where consent is required. A consent choice can be withdrawn for future processing, subject to lawful retention and processing already completed.

Retention

Retention depends on the type of information and the reason it is needed. Order, tax, accounting, fraud-prevention, dispute, warranty, and legal records may be retained for the applicable statutory or operational period. Information is deleted, deidentified, or restricted when it is no longer reasonably necessary.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. Checkout connections and payment processing use provider security controls. No online system can guarantee absolute security.

State Privacy Rights

Depending on applicable state law, a customer may have the right to:

• Know or access personal information and obtain certain information in portable form.
• Correct inaccurate information.
• Request deletion, subject to lawful exceptions.
• Opt out of certain sales, sharing, targeted advertising, or qualifying profiling.
• Limit certain uses of sensitive personal information when that right applies.
• Appeal a decision on a privacy request where state law provides an appeal right.
• Exercise rights without unlawful discrimination.

To exercise a privacy right, email support@qelvoratech.com with the subject “Privacy Request.” Describe the request and the account or order involved. We may verify identity and authorized-agent authority before responding.

Marketing Choices

Promotional email may be stopped by selecting the unsubscribe link or contacting us. Necessary order, return, security, and policy communications may still be sent.

Children

The store is not directed to children under 13, and we do not knowingly collect personal information from them. A parent or guardian may contact us if they believe a child supplied information.

International Access

The store serves the contiguous United States. A person who accesses the site from another location understands that information may be processed in the United States and other places where authorized service providers operate, subject to applicable safeguards.

Policy Changes

We may update this notice for changes in store practices, services, or law. The effective date will identify the current version. Material notices will be provided when legally required.

Privacy Contact

Company: QELVORA ELECTRONICS LLC

Address: 56 Wet Drive, Jenkins, KY 41537, United States

Email: support@qelvoratech.com

Telephone: +1 321 720 7606

These terms apply to product purchases made through the Qelvora Tech checkout.

Effective date: November 12, 2026

Legal Seller

The seller is QELVORA ELECTRONICS LLC, a Kentucky limited liability company with organization number 1655080, trading online as Qelvora Tech from 56 Wet Drive, Jenkins, KY 41537, United States.

Product Listings

A listing describes the product offered, its price, availability, important specifications, expected delivery, and applicable return terms. A customer should review compatibility, dimensions, and other relevant information before ordering.

Submitting and Accepting an Order

Selecting the checkout confirmation submits an offer to buy. The initial email confirms receipt. We accept the order when we send confirmation of dispatch or otherwise expressly confirm acceptance. We may contact the customer before acceptance to verify or correct information.

Inventory and Quantity

Products are offered while available. Reasonable per-customer or per-order limits may be used to protect stock and prevent fraud. If paid merchandise becomes unavailable, the affected item is cancelled and refunded.

Price and Tax

The checkout displays the amount due in United States dollars, including applicable sales tax. Standard shipping is free. We do not add undisclosed recurring charges, subscriptions, handling fees, or restocking fees.

Payment Authorization

The selected payment provider must authorize the transaction before fulfillment. Verification or fraud screening may be required. We may refuse or cancel an order that cannot be lawfully or securely authorized.

Delivery Commitment

Delivery is limited to the contiguous United States. Normal total delivery is estimated at 3 to 5 business days from the applicable processing date. If a promised shipment cannot be made on time, the customer receives a revised estimate and the opportunity to cancel the unshipped item for a full refund.

Customer Cancellation

A cancellation request should be made before dispatch. We will try to stop fulfillment, but carrier acceptance can make cancellation impossible. Once shipped, the customer may use the Return and Refund Policy.

Returns Exchanges and Refunds

Eligible returns may be requested within 14 business days after delivery. QELVORA ELECTRONICS LLC pays approved return and exchange costs and supplies a prepaid label. Approved refunds are issued within 3 business days after the returned goods arrive at the registered return location.

Product Problems

A customer should promptly report an item that is damaged, defective, incomplete, incompatible with a clear product promise, or different from the order. We will provide an appropriate replacement, exchange, or refund without additional charge, subject to applicable law.

Risk and Mandatory Rights

Delivery, title, and risk are determined by applicable law and the circumstances of the carrier delivery. Nothing in these terms removes a non-waivable warranty, remedy, or consumer right.

Payment Disputes

Contact customer service if a charge is not recognized or an order issue remains unresolved. Direct review may allow a faster correction. This request does not prevent a customer from using lawful card-issuer or payment-provider rights.

Sales Support

Email: support@qelvoratech.com

Telephone: +1 321 720 7606

Hours: Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time

Use the same verified contact details on the website, Shopify settings, checkout, and Merchant Center account.

Store: Qelvora Tech

Legal operator and seller: QELVORA ELECTRONICS LLC

Kentucky organization number: 1655080

Business address: 56 Wet Drive, Jenkins, KY 41537, United States

Support email: support@qelvoratech.com

Customer service telephone: +1 321 720 7606

Customer service hours: Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time

Response Schedule

Requests received during service hours are reviewed as promptly as reasonably possible. A message received after 6:00 p.m. Eastern Time, during a weekend, or on a United States federal holiday enters the next business day's support queue.

Information That Helps Us Respond

• Order number and the checkout email address.
• A concise explanation of the question or requested resolution.
• Tracking number for a shipping or delivery issue.
• Photographs of the item, packaging, damage, defect, or mismatch when relevant.
• The privacy right being requested for a privacy inquiry.

Authorized Returns

Contact us before mailing a product. We issue the prepaid return label and confirm the registered return address. The return location and stated shipping origin are both the company registered business address.

This notice identifies the company responsible for the Qelvora Tech website, store transactions, and published policies.

Effective date: November 12, 2026

Website and Legal Identity

Store: Qelvora Tech

Legal operator and seller: QELVORA ELECTRONICS LLC

Kentucky organization number: 1655080

Business address: 56 Wet Drive, Jenkins, KY 41537, United States

Support email: support@qelvoratech.com

Customer service telephone: +1 321 720 7606

Customer service hours: Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time

Relationship Between Qelvora Tech and the Company

Qelvora Tech is the online retail brand and storefront operated by QELVORA ELECTRONICS LLC. It is not a separate legal company. Every order submitted through qelvoratech.com is sold and administered by QELVORA ELECTRONICS LLC. The company is responsible for payment collection through authorized providers, fulfillment arrangements, customer service, returns, exchanges, refunds, and store privacy practices.

Accuracy and Availability

We work to keep product, price, inventory, shipping, returns, and contact information accurate. Corrections do not remove mandatory rights or obligations relating to an accepted order.

Intellectual Property Notice

Original store text, design, photographs, graphics, and brand assets are owned by or licensed to QELVORA ELECTRONICS LLC. Third-party marks belong to their owners. Unauthorized commercial reproduction is prohibited.

Resolving a Concern

Customers are encouraged to contact support first for direct review. We do not currently appoint a private mediation service. This does not restrict access to regulators, payment disputes, courts, or other lawful remedies.

Applicable Law

The store is operated under Kentucky law and applicable United States federal law, while respecting mandatory consumer protections that apply in the customer's state.

Qelvora Tech provides practical accessories for everyday electronic devices, desks, and home-office spaces.

The Store

Qelvora Tech is built around useful, easy-to-understand products that help customers position, protect, organize, and maintain the devices they use every day. The catalog may include desktop and computer accessories, mobile and tablet accessories, cable-management products, device stands, protective storage, and related non-medical electronics accessories.

How We Present Products

We aim to publish clear product photographs, dimensions, materials, compatibility information, prices, stock status, and delivery estimates. Important limitations should appear before purchase rather than after checkout.

The Company Behind the Store

Qelvora Tech is operated by QELVORA ELECTRONICS LLC, Kentucky organization number 1655080. The company manages the website, customer service, payments through authorized providers, fulfillment arrangements, returns, refunds, and privacy administration.

Where We Deliver

We serve valid delivery addresses in the contiguous United States. Standard shipping is free, and normal total delivery is estimated at 3 to 5 business days from the applicable processing date.

Customer Support

Customers may contact us about compatibility, orders, delivery, returns, exchanges, refunds, account questions, or privacy requests. Messages outside service hours are answered beginning on the next business day.

Email: support@qelvoratech.com

Telephone: +1 321 720 7606

Hours: Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time

Contact Qelvora Tech for product guidance, order support, delivery questions, returns, refunds, exchanges, or privacy requests.

Store: Qelvora Tech

Legal operator and seller: QELVORA ELECTRONICS LLC

Kentucky organization number: 1655080

Business address: 56 Wet Drive, Jenkins, KY 41537, United States

Support email: support@qelvoratech.com

Customer service telephone: +1 321 720 7606

Customer service hours: Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time

Email Support

Send an email to support@qelvoratech.com. Include the order number when the message relates to a purchase.

Telephone Support

Call +1 321 720 7606 during Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time.

Messages Sent Outside Service Hours

A message sent after closing time, during a weekend, or on a United States federal holiday is reviewed starting on the next business day.

Return and Exchange Requests

Contact us before sending merchandise. State the order number, item, and reason. We will confirm authorization and issue the prepaid return label and packing directions.

Privacy Requests

Use the subject line “Privacy Request” and describe the request. We may ask for information needed to locate the record and verify identity.

Quick answers about the company, checkout, delivery, returns, refunds, and customer support.

Who is the seller?

The seller is QELVORA ELECTRONICS LLC. Qelvora Tech is the company's online storefront and retail brand, not a separate legal entity.

Where can an order be delivered?

We deliver only to valid physical addresses in the contiguous United States. Alaska, Hawaii, United States territories, APO and FPO addresses, and international destinations are not currently served.

Is standard shipping free?

Yes. Standard shipping is free for every accepted order in the service area, with no minimum order value.

What is the normal delivery time?

Normal total delivery is estimated at 3 to 5 business days from the applicable processing date. Handling is usually 0 to 1 business day and carrier movement is usually 2 to 4 business days.

What happens after the daily cutoff?

The daily cutoff is 6:00 p.m. Eastern Time. An order placed later, during a weekend, or on a federal holiday begins processing on the next business day.

How is tracking provided?

We email tracking when the package is dispatched. The carrier may need up to 24 hours to display the first scan.

Can an order be changed or cancelled?

Contact us immediately. We will try to make the change before dispatch, but cannot guarantee cancellation or redirection after carrier acceptance.

How long do I have to request a return?

A return request must be made within 14 business days after the carrier confirms delivery.

Are unwanted items eligible?

An eligible item may be returned within the stated period even when it is not defective, provided it meets the condition requirements.

Who pays the return cost?

QELVORA ELECTRONICS LLC pays the reasonable shipping cost of every approved return and exchange and supplies a prepaid label.

Is there a restocking fee?

No. We do not charge a restocking fee for an approved return.

Where do I send a return?

Contact support@qelvoratech.com first. We provide the label and instructions for the registered return location at 56 Wet Drive, Jenkins, KY 41537, United States.

When is an approved refund issued?

We issue it within 3 business days after the returned goods reach our return location. The payment provider may require extra posting time.

What if an item arrives damaged or wrong?

Keep the item and packaging and contact us promptly with the order number and photographs. We arrange an appropriate replacement, exchange, or refund at no added cost.

What if the package is marked delivered but missing?

Check the delivery location, household members, building staff, neighbors where appropriate, and carrier notices. Then contact us so we can review the tracking and carrier options.

What payment methods are available?

The methods available for the order are displayed at checkout and processed through Shopify or another authorized payment provider.

When is customer service open?

Customer service is available Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time. After-hours requests enter the next business day's queue.

Use the dispatch email and carrier tracking number to follow an order after shipment.

Tracking Steps

• Open the shipping confirmation sent to the checkout email address.
• Select the carrier link or copy the tracking number.
• Review the latest event on the carrier's official tracking page.
• Allow up to 24 hours after dispatch for the first scan to appear.

No Dispatch Email

Check spam, junk, and promotions folders. Orders placed before the 6:00 p.m. Eastern Time cutoff normally begin processing that business day; later orders begin the next business day. Handling normally takes 0 to 1 business day.

No Recent Tracking Event

Carrier scans may pause between facilities. If there is no movement for an unusual period or the estimated delivery window has passed, send us the order number and tracking number so we can review the shipment.

Delivered Status Without a Package

Check all entrances, mailrooms, parcel lockers, household members, building staff, and carrier notices. Ask a neighbor when appropriate. If the package remains missing, contact us promptly for a tracking review and carrier inquiry.

Tracking Support

Email: support@qelvoratech.com

Telephone: +1 321 720 7606

Hours: Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time

This policy explains the browser technologies used on qelvoratech.com and the choices available to visitors.

Effective date: November 12, 2026

Cookies and Similar Technologies

A cookie is a small file placed on a browser or device. Related technologies include pixels, tags, local storage, software development tools, and log identifiers that remember a browser or record interactions with a website.

Who Places These Technologies

QELVORA ELECTRONICS LLC uses technologies through the Qelvora Tech storefront. Shopify and authorized providers may also set or read technologies when providing hosting, checkout, security, payments, analytics, communications, or advertising.

Technology Categories

Consent and Preference Controls

Where a consent tool is available, use it to accept, reject, or revise optional categories. Browser settings can also block or delete cookies. Blocking essential technologies may prevent cart, checkout, account, security, or payment functions from working.

Global Privacy Control

Where applicable law requires it, we treat a recognized Global Privacy Control signal as an opt-out request for the browser or device sending the signal. The signal may not apply to another browser, device, or account.

Third Party Retention

Providers may maintain their own technologies and retention periods under their notices and service configurations. The exact technologies can change when Shopify or another provider updates its service.

Do Not Track

Because there is no single industry response to all Do Not Track signals, the website may not respond to every signal. We honor legally recognized browser-based opt-out mechanisms where required.

Cookie Policy Updates

This policy may be updated when providers, technologies, legal obligations, or store practices change. The effective date identifies the current version.

Cookie Questions

Email: support@qelvoratech.com

Telephone: +1 321 720 7606

Address: 56 Wet Drive, Jenkins, KY 41537, United States