Shipping policy

Qelvora Tech provides free standard delivery within the contiguous United States with an estimated total delivery period of 3 to 5 business days.

Effective date: November 12, 2026

Delivery Territory

Orders are accepted only for physical addresses in the contiguous United States. At this time, we do not deliver to Alaska, Hawaii, Puerto Rico, other United States territories, APO or FPO addresses, or countries outside the United States.

Standard Shipping Price

Standard shipping is free for every order in the stated service area. No minimum purchase is required. If an optional expedited method is ever offered, its price and estimate will be shown before payment and will not replace the free standard option unless clearly stated.

Business Days and Daily Cutoff

Business days are Monday through Friday, excluding United States federal holidays. The daily order cutoff is 6:00 p.m. Eastern Time. Orders placed after the cutoff or outside a business day begin processing on the next business day.

Processing and Carrier Time

Order handling normally takes 0 to 1 business day. Carrier movement normally takes 2 to 4 business days after dispatch. Together, the expected total delivery period is 3 to 5 business days from the processing date that applies to the order.

Where Orders Ship From

The stated shipping origin is the registered business address of QELVORA ELECTRONICS LLC: 56 Wet Drive, Jenkins, KY 41537, United States. The same registered address is used for authorized returns.

Confirmation and Tracking

An order-receipt email is sent after checkout. A separate dispatch notice is sent when tracking becomes available. Carrier tracking may take up to 24 hours after dispatch to show its first scan.

Delivery Estimates

The 3-to-5-business-day period is an estimate based on normal processing and carrier performance. Weather, carrier network interruptions, building access, address errors, emergencies, or other events outside reasonable control can cause delay. We will not intentionally advertise a faster delivery period that our normal service cannot support.

Delay Options

If we learn that an order cannot ship within the promised period, we will communicate a revised date or explain that a firm revised date is not yet available. The customer may accept the delay or cancel the affected unshipped merchandise for a full refund. If fulfillment becomes impossible, we cancel and refund the unshipped item.

Address Changes and Delivery Access

Customers should verify the address before payment and contact us immediately about a correction. We will try to update an order that has not shipped, but cannot guarantee rerouting after carrier acceptance. The customer should provide any lawful access details needed for delivery.

Split Shipments

A single order may be sent in multiple packages. Each package may have a separate tracking number. Split shipment does not create an additional standard shipping charge.

Missing or Stalled Shipments

If tracking stops updating for an unusual period or the delivery estimate passes, contact us with the order and tracking numbers. If tracking says delivered, first check the delivery area, household members, building staff, neighbors where appropriate, and carrier notices. We will review the record and open a carrier inquiry when needed.

Damage in Transit

Keep the product, box, and packing materials and contact us promptly with photographs. Depending on the circumstances and availability, we arrange a replacement, exchange, or refund at no extra cost.

Shipping Questions

Email: support@qelvoratech.com

Telephone: +1 321 720 7606

Hours: Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time

Requests received after business hours are addressed on the next business day.