Track My Order

Use the dispatch email and carrier tracking number to follow an order after shipment.

Tracking Steps

Open the shipping confirmation sent to the checkout email address.

Select the carrier link or copy the tracking number.

Review the latest event on the carrier's official tracking page.

Allow up to 24 hours after dispatch for the first scan to appear.

No Dispatch Email

Check spam, junk, and promotions folders. Orders placed before the 6:00 p.m. Eastern Time cutoff normally begin processing that business day; later orders begin the next business day. Handling normally takes 0 to 1 business day.

No Recent Tracking Event

Carrier scans may pause between facilities. If there is no movement for an unusual period or the estimated delivery window has passed, send us the order number and tracking number so we can review the shipment.

Delivered Status Without a Package

Check all entrances, mailrooms, parcel lockers, household members, building staff, and carrier notices. Ask a neighbor when appropriate. If the package remains missing, contact us promptly for a tracking review and carrier inquiry.

Tracking Support

Email: support@qelvoratech.com

Telephone: +1 321 720 7606

Hours: Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time