Privacy policy
This policy describes how QELVORA ELECTRONICS LLC handles personal information through the Qelvora Tech store.
Effective date: November 12, 2026
Responsible Business
QELVORA ELECTRONICS LLC, operating qelvoratech.com under the Qelvora Tech name, is responsible for the store practices described here. Shopify, payment providers, carriers, and other providers may also process information under their own notices when providing their services.
Information Provided by Customers
Name, email address, telephone number, billing address, delivery address, and account details.
Products ordered or viewed, order value, transaction status, returns, exchanges, refunds, and support history.
Questions, reviews, photographs, return explanations, survey responses, and other communications.
Payment status and limited payment details supplied by the payment processor. Full payment-card credentials are generally handled by the processor rather than stored by us.
Information Collected Through the Store
IP address, browser, device, operating system, network information, and approximate location derived from the IP address.
Pages viewed, links selected, searches, cart activity, checkout events, referring source, session timing, and error information.
Cookie, pixel, local-storage, and similar identifiers used for store operation, security, preferences, analytics, and permitted advertising.
Fraud-prevention and security signals used to protect accounts, payments, and transactions.
Sources of Information
We obtain information directly from customers, automatically from store interactions, and from service providers involved in checkout, payment, fraud prevention, delivery, analytics, communications, and advertising.
Purposes of Processing
Operate the website, maintain carts and accounts, authorize payments, fulfill orders, and provide tracking.
Answer product questions and handle delivery issues, returns, exchanges, refunds, complaints, and privacy requests.
Protect customers and the store, detect misuse and fraud, enforce terms, and maintain transaction security.
Measure performance, diagnose errors, improve navigation, and understand customer use of the store.
Send marketing where allowed and record unsubscribe, cookie, and privacy choices.
Meet tax, accounting, recordkeeping, regulatory, legal-claim, and other lawful obligations.
Categories of Recipients
Information may be disclosed as reasonably necessary to:
Shopify and other commerce-hosting or checkout providers.
Payment processors, banks, fraud-prevention providers, and transaction-security services.
Carriers, fulfillment partners, and return-service providers.
Customer-service, email, technology, analytics, security, professional, and recordkeeping providers.
Advertising or measurement partners where law and customer choices permit.
Courts, regulators, government bodies, law enforcement, or other parties when disclosure is legally required or permitted.
A buyer, successor, lender, adviser, or transaction participant involved in a merger, financing, sale, or reorganization, subject to appropriate protections.
Sale Sharing and Targeted Advertising
We do not sell personal information for cash. Certain advertising-related disclosures may be considered a sale, sharing, or targeted advertising under some state laws. Where those laws apply, customers may opt out through available cookie controls, a recognized Global Privacy Control signal, or a privacy request.
Legal Bases and Consent
We process information as needed to perform a purchase contract, comply with law, protect legitimate business and security interests, and obtain consent where consent is required. A consent choice can be withdrawn for future processing, subject to lawful retention and processing already completed.
Retention
Retention depends on the type of information and the reason it is needed. Order, tax, accounting, fraud-prevention, dispute, warranty, and legal records may be retained for the applicable statutory or operational period. Information is deleted, deidentified, or restricted when it is no longer reasonably necessary.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. Checkout connections and payment processing use provider security controls. No online system can guarantee absolute security.
State Privacy Rights
Depending on applicable state law, a customer may have the right to:
Know or access personal information and obtain certain information in portable form.
Correct inaccurate information.
Request deletion, subject to lawful exceptions.
Opt out of certain sales, sharing, targeted advertising, or qualifying profiling.
Limit certain uses of sensitive personal information when that right applies.
Appeal a decision on a privacy request where state law provides an appeal right.
Exercise rights without unlawful discrimination.
To exercise a privacy right, email support@qelvoratech.com with the subject “Privacy Request.” Describe the request and the account or order involved. We may verify identity and authorized-agent authority before responding.
Marketing Choices
Promotional email may be stopped by selecting the unsubscribe link or contacting us. Necessary order, return, security, and policy communications may still be sent.
Children
The store is not directed to children under 13, and we do not knowingly collect personal information from them. A parent or guardian may contact us if they believe a child supplied information.
International Access
The store serves the contiguous United States. A person who accesses the site from another location understands that information may be processed in the United States and other places where authorized service providers operate, subject to applicable safeguards.
Policy Changes
We may update this notice for changes in store practices, services, or law. The effective date will identify the current version. Material notices will be provided when legally required.
Privacy Contact
Company: QELVORA ELECTRONICS LLC
Address: 56 Wet Drive, Jenkins, KY 41537, United States
Email: support@qelvoratech.com
Telephone: +1 321 720 7606